Frequently Asked Questions
Everything you need to know about our luxury chess sets and accessories.
What materials are used in your luxury chess sets?
We use only the finest materials, including hand-carved Italian marble, sustainably sourced ebony and rosewood, and solid brass with gold or silver plating.
Do you offer international shipping?
Yes, we ship our luxury collections worldwide via insured express couriers to ensure your set arrives safely and promptly.
How should I care for my chess board and pieces?
We recommend using a soft, dry microfiber cloth for dusting. Avoid direct sunlight and extreme humidity to preserve the integrity of the wood and stone finishes.
What is your return policy for high-end items?
We offer a 30-day return policy for unused items in their original luxury packaging. Please note that custom or engraved sets are non-refundable.
Are your chess sets suitable for professional play?
Absolutely. While designed as luxury decor, many of our sets meet Staunton proportions and weighted standards preferred by professional players.
Can I request a bespoke or custom-designed set?
Yes, we specialize in bespoke commissions. Please contact our concierge team to discuss custom materials, colors, or personalized engravings.